Feel free to email us at any time with any questions or concerns. Please allow a few business days for a response. 

Please Note: We do not respond to emails or messages during major US Holidays.  


You can also contact us via Facebook or Instagram if you prefer. Just click the links down below. 


Which box am I getting?

Orders made between NOW and October 19th(or until we sell out) will be for our next box. Our next box will ship between October 20th-25th. 

Why did my subscription auto-renew?/Is my subscription an automatically renewing subscription?

Every subscription is an automatically renewing subscription UNLESS it was purchased as a gift AND the checkbox that says Will Not Auto Renew is checked during checkout when you signed up.

When will I be billed?

When you first sign up you will be automatically billed for your first subscription term. Every payment thereafter will be billed on the 1st of each month of your subscription term. If you sign up for a gift subscription, you can choose whether or not your subscription will renew. 

How can I cancel my subscription? 

 You are able to cancel any active subscription using your account at cratejoy.com. Keep in mind, though, this will not issue a refund but simply stop the subscription from renewing. You will be shipped any remaining shipments like you normally would. To request a refund, you will need to contact us directly. Please follow this easy step by step guide on how to cancel your subscription.   https://support.cratejoy.com/support/solutions/articles/43000495437-cancelling-a-subscription-as-a-cratejoy-customer

I accidentally signed up for multiple boxes. What can I do?

Sign into your account and make sure you cancel any accidental subscriptions you don't need. Email us at awakeninginabox@gmail.com and we will issue a refund for your accidental subscriptions.

What's in the box?

As a subscriber, your monthly Awakening Box will contain 3 healing crystals/stones and 2 products specifically made to help you on your journey of Awakening .Your monthly Empowering Oracle Box will include 1 Oracle deck, 1 crystal & 2 products.  Your monthly Mystic Tarot Box will include 1 Tarot Deck, 1 Crystal & 2 Products.  Your monthly Tarot + Oracle Box will include 1 Oracle deck, 1 Tarot Deck, 1 crystal & 2 products